1. Introduction
Aarushree Group (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in accordance with the applicable laws of Nepal, including the Individual Privacy Act, 2075 (2018).
2. Information we collect
Information you give us. When you use our contact form or apply to become a stockist, we may collect your name, email address, phone number, company or store name, and the content of your message.
Information collected automatically. When you visit the website, we may collect technical information such as your IP address, browser type, device information, pages visited and the date and time of your visit, using cookies and similar technologies.
3. How we use your information
- to respond to your enquiries and provide the information you request;
- to review stockist and partnership applications;
- to help verify product authenticity when you share product or batch details;
- to operate, maintain and improve the website and its security;
- to meet our legal and regulatory obligations.
We do not sell your personal information.
4. Sharing your information
We share personal information only when necessary:
- with trusted service providers who host or support the website, under appropriate confidentiality obligations;
- with our group companies and brand partners, where needed to handle your request;
- with authorities, when required by law or to protect our legal rights.
5. Cookies
We use cookies that are necessary for the website to work, and may use analytics cookies to understand how the website is used. You can control or delete cookies through your browser settings; disabling some cookies may affect how the website works.
6. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we delete or anonymise it securely.
7. Security
We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
8. Your rights
Subject to applicable law, you may ask us to:
- access the personal information we hold about you;
- correct information that is inaccurate or incomplete;
- delete your information, where we are not required to keep it;
- withdraw consent you have previously given.
To make a request, please contact us using the details below.
9. Children’s privacy
This website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its “Last updated” date.
11. Contact us
For any questions or requests about your personal information, please contact us: